One vetted team. From today's ticket to next quarter's audit.

Free AI handles the routine. Background-checked techs take the rest, remotely or at your door. Assessments, migrations, and custom work come from the same team, priced before you approve. No contracts.

Try the AI free, no credit card. Human help is pay-per-fix.

  • CISSP-Led Security
  • Encrypted in Transit & at Rest
  • Background-Checked Techs
  • BAAs Signed

techgig.ai support

Simulated demo

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Simulated, looping demo. A user reports a VPN that disconnects every five minutes. The AI assistant pulls session logs, finds seven drops in the last hour, identifies an MTU mismatch, and walks the user through a fix. When the issue persists, the AI routes the ticket to a technician named Aaron, who identifies the actual cause - a new IPv6 configuration the ISP pushed overnight - and sends a workaround. In the demo the issue resolves in four minutes with no on-site visit, billed as one credit with no monthly contract.

The numbers

4060%

AI-resolution design target

The share of tickets the AI is built to resolve before a human is dispatched. You only pay when a real tech gets routed.

Design target

$20$36/credit

Technician earnings per credit

Techs keep what the MSP middleman used to pocket. Four flat tiers, paid weekly via Stripe.

Real rates

$125/credit

Pay-per-ticket, flat

One flat rate when you need a human, or a monthly plan from $399. No per-seat pricing, no multi-year contracts.

No subscription

The catalog

Support is the front door, not the ceiling.

The same team that clears your tickets handles the bigger work. Four service lines, one account.

  1. 01

    Assessments & Compliance

    The lead line. A low-cost baseline assessment first, then the gap report, the remediation roadmap, and the vertical Foundation bundle as the top rung.

  2. 02

    AI & Automation

    Process automation audits, AI tool deployments, custom automation builds. Scoped in credits like everything else.

  3. 03

    Setup & Migrations

    Domain and email setup, Google Workspace and Microsoft 365 migrations, new office buildouts.

  4. 04

    Custom Engagements

    Quote-only

    Penetration testing and custom development. Scoped through an NDA-protected consultation, one fixed quote.

How it works

Three steps. No middleman.

AI takes the routine. A real technician takes the rest.

  1. Step 1

    You report a problem

    Open the chat and describe your issue in plain English. No ticket templates, no jargon, no on-hold music.

  2. Step 2

    AI takes the first pass

    Routine resets, walkthroughs, software fixes - solved in seconds. Our design target: 40–60% of issues resolved before a human ever gets dispatched. You only pay when one does.

  3. Step 3

    A real technician shows up

    For the rest, a background-checked, skills-matched tech is dispatched - remote or on-site. Tracked end-to-end.

The marketplace

Two doors into the same marketplace.

For Businesses

  • No contracts. Cancel anytime.
  • Pay per ticket OR pick a plan - your call.
  • AI-first triage. A real tech on-site when needed.

For IT Professionals

  • $20–$36 per credit, based on tier.
  • No cold calling - we route the jobs to you.
  • Keep what the MSP middleman used to pocket.

The platform

Built for outcomes, not billable hours.

Vetted tech marketplace

Background-checked technicians under signed contractor agreements. Dispatched remote or on-site, never sub-contracted blind.

Credit-based pricing

Pay only when a human is needed. No per-seat tax. You see the credit cost before work begins.

Real-time tracking

Watch resolution steps as they happen. Get notified on completion. No "we'll call you back."

Remote and on-site

Browser-based screen share - nothing to install - or a tech at your door. Whatever the issue actually needs.

Start today

Stop paying for what AI does for free.

AI on the floor. Technicians on top. No middleman in between.

Try the AI free, no credit card. Human help is pay-per-fix.