Simple pricing.
No surprises.
Choose the plan that fits your business. Start small and scale up as you grow. Every plan includes vetted techs, fast response times, and our satisfaction guarantee.
Monthly Subscription Plans
Predictable IT support with monthly credits. Know exactly what each task costs upfront. Unused credits roll over.
Starter
1-10 employees
- 3 credits included monthly
- $125/credit for additional
- Remote & on-site support
- 4-hour response time
- Email & phone support
- Up to 3 credits rollover
Growth
10-30 employees
- 6 credits included monthly
- $115/credit for additional
- Remote & on-site support
- 2-hour response time
- Priority phone support
- Up to 6 credits rollover
- Network monitoring
Professional
25-75 employees
- 12 credits included monthly
- $110/credit for additional
- Remote & on-site support
- 1-hour response time
- Dedicated account manager
- Up to 12 credits rollover
- 24/7 monitoring
- Disaster recovery planning
Need more? Let's talk.
75+ employees, custom SLAs, compliance requirements, or dedicated tech teams — we'll build a package that fits.
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100% Satisfaction Guarantee
Not happy with a service? We'll make it right or refund your money. No questions asked.
Credit Packs
No subscription required. Buy credits when you need them. Credits never expire.
Small Pack
5 credits for occasional needs
- 5 credits to use anytime
- Credits never expire
- Remote & on-site support
Medium Pack
10 credits — most popular
- 10 credits to use anytime
- Best value for most users
- Remote & on-site support
Large Pack
20 credits — best savings
- 20 credits to use anytime
- Biggest discount per credit
- Remote & on-site support
Personal Tech Support
Not a business? No problem. We help home users too. Same vetted techs, same great service. Buy credits as you need them.
- WiFi & home network setup
- Computer repair & tune-up
- Virus & malware removal
- Smart home device setup
- Data backup & recovery
- New computer setup
Common Questions
How does credit-based billing work?
Each IT task has a fixed credit cost (e.g., password reset = 1 credit, workstation setup = 5 credits). You know the cost upfront before work begins. No hourly surprises.
What if I need more credits?
Subscription plans can purchase additional credits at your plan's overage rate. You can also upgrade your plan for more monthly credits. Unused credits roll over up to your plan limit.
Do credits expire?
Credit pack credits never expire. Subscription credits roll over month-to-month up to your plan's limit (e.g., Starter rolls up to 3, Growth up to 6).
What's covered under support?
General IT support including troubleshooting, software issues, network problems, hardware diagnostics, security checks, and more. Each task type has a set credit cost.
How fast is response time?
Response times vary by plan: Enterprise gets 15-minute SLA, Professional gets 1 hour, Growth gets 2 hours, and Starter gets 4 hours.
Do you work with MSPs?
Yes! If you're an MSP looking to expand your service area or augment your team, check out our MSP Partner Program.
Not sure which plan is right for you?
Talk to our team. We'll help you find the perfect fit for your business.